POPULAR QUESTIONS
1/ What payment methods do you accept?
We accept multiple payment methods including credit cards, Paypal, Google Pay and Apple Pay.
2/ Do you ship internationally?
We currently ship only within the UK. Customers outside of the UK who wish to purchase Anomeo products can email us at [email protected] and our customer service personnel would gladly assist you.
Alternatively, you can browse through our online sites in the different parts of the world on FIND US.
3/ What is your International Returns Policy?
Anomeo offers products of the highest quality. Should any defect appear within 24 months from date purchase, please contact [email protected] with your proof of purchase and we will arrange to replace it free of charge. This worldwide guarantee does not affect your statutory rights.
4/ When will my parcel arrive?
Online orders will be delivered within 5 working days.
5/ Can I cancel or change my order?
Please kindly contact [email protected] to check on the status of the order.
If the order is already processing, we are no longer able to cancel or make any changes to the order as it has been processed for shipment with our fulfilment partners.
6/ Do I need an account to place an order?
If you would like to keep track of your orders and save your details, you might want to consider creating an account for convenience.
Alternatively, you can select the guest checkout option which does not require you to create an account.
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7/ Can I shop on Anomeo site with confidence?
You are in good hands! Anomeo is a trusted brand under the Travel Blue Group. We guarantee 100% authentic and quality products. Our products are also supported by a global 24 month warranty. When shopping on our site, our payment gateway keeps all your sensitive information protected from unauthorized users and any fraudulent activities.
8/ Do I have to pay for VAT or shipping?
The price reflected includes VAT. We ship for free to you within the UK with orders of £50 and above!
9/ Who should I contact if I have a query?
Please drop us an email at [email protected] and our friendly customer service personnel will be glad to assist you!
WORLDWIDE 24 MONTHS GUARANTEE
Anomeo offers products of the highest quality. Should any defect appear within 24 months from date purchase, please contact [email protected] with your proof of purchase and we will arrange to replace it free of charge. This worldwide guarantee does not affect your statutory rights.